Frequently Asked Questions
Everything you need to know about your OGIO Powersports gear and orders.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental US.
What is your return policy for gear and apparel?
We offer a 30-day return policy for all items in new, unused condition with original tags and packaging. Please note that customized items are final sale.
Are OGIO Powersports bags covered by a warranty?
Yes, we stand by our craftsmanship. Our bags typically carry a Limited Lifetime Warranty against defects in materials and workmanship to ensure your gear stays protected.
How do I clean and maintain my OGIO gear?
We recommend spot cleaning with a damp cloth and mild soap. Do not machine wash or dry clean, as this can damage the protective coatings and structural integrity of the bags.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other international regions, please check our authorized local distributors.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are usually unable to make changes. Please contact customer support immediately if you notice an error.